| FAQs |
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How long does it take your organization to generate the first sample?
Our logo design services are fast and effective; we usually require 3-5 days to generate the first logo design sample. |
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How many revisions does your design team carry out?
Our primary objective is customer satisfaction; our logo design team will carry out revisions till you are satisfied with the finished logo. |
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What happens if I don’t like the initial logo design?
Depending on the package you have chosen, we will create multiple logo designs for your organization. We are confident that your organization will like at least one or two of our initial logos. Once you approve an initial design, our logo design team will work on the approved logos. |
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I already have a logo design in mind, what options do I have?
Our logo design team will be happy to receive creative inputs from your organization. Any idea that can help our logo design team will be welcome. |
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I already have a company logo can you redesign it?
Yes, our logo design team can help you improve your company’s existing logo |
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Who keeps the rights to the finished logo?
Thislogo.com retains the rights to all the sample logos but the rights to the finished logo belong to your organization. |
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What if I am not happy with the logo provided and want a refund?
We do not believe in giving up on any of our customers. We have a strict no refunds policy and our logo design team will work on your organization’s logo till you are satisfied till our services. All logo revisions are carried out within 24-72 hours and we are confident you will never need a refund. |
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What colour formats do you offer logo design services in?
Our logos are available in both CYMK and PANTONE |
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What are CMYK colors?
CYMK stands for cyan, magenta, yellow, and key (black). CYMK colours are used by offset printers and are an improvement on RGB colours. |
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Can I have my logo made in RGB?
Logos made in CYMK can easily be converted into RGB format but there is usually a loss in quality, and RGB logos are only ideal for online or screen use. |
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Your site mentions ‘redraws’ and ‘revisions’, what is the difference?
A redraw will essentially require our logo design team to work on the logo from scratch. However, a revision is simply an improvement over a pre-approved logo. |
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Do I get unlimited redraws?
The number of redraws depends purely on the package you have chose |
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What is your definition of ‘satisfaction guarantee’?
The moment you order any of our logo design packages our satisfaction guarantee applies. To better understand our satisfaction guarantee refer to our terms and conditions section. |
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Can you copy an existing logo from your portfolio or someone else’s portfolio?
Thislogo.com is dedicated to protecting the copyright of all our clients. We do not believe in copying any logo. We can help our clients by creating a logo that is similar to look and feel to another logo, but under no circumstance will our logo design team violate any copyrights. |
